1.The Contracting Parties
In WITNESS WHEREOF, the undersigned, duly authorized thereto, have signed this Agreement.
1. “Buyer”; (hereinafter referred to as “buyer” in the contract))
2. “Seller”; (hereinafter referred to as “seller”))
By accepting this Agreement, the Buyer accepts in advance that if the buyer approves the order subject to the contract, the price of the order subject to the order, and any additional charges, such as shipping charges, taxes, etc., will be charged and informed accordingly.
In the application and interpretation of this Agreement, the following terms shall express written explanations against them.
Minister : Minister of Customs and Trade,
Ministry : Ministry of Customs and Trade,
Law : law no: 6502 on Consumer Protection
Regulation : distance contracts regulation (RG:27.11.2014/29188))
Service : the subject of any consumer transaction other than providing the goods which are made or promised in return for a fee or interest. ,
Seller : the company providing goods to the consumer within the scope of commercial or professional activities or acting on behalf or account of the supplier of goods,
(2) The term “consumer” means any natural or legal person who obtains or uses a good or service for commercial or non-professional purposes.
SITE: the website of the seller,
In the event of a dispute between the seller and the Buyer, the Buyer shall be entitled to request the buyer to submit the dispute to the Court of arbitration.,
Parties : seller and buyer,
Contract : the contract concluded between the seller and the buyer,
Goods : the movable goods that are subject to the purchase and software, sound, image and similar intangible goods prepared for use in electronic environment.
This Agreement governs the rights and obligations of the Parties in accordance with the provisions of the Law No. 6502 on Consumer Protection and the Regulations on distance contracts regarding the sale and delivery of the product in relation to the qualities and sales price specified below in the electronic environment where the Purchaser orders on the website of the seller.
The prices listed and advertised on the site are the sales price. The declared prices and promises are valid until the update is made and replaced. Periodical prices are valid until the end of the specified period.
4. SELLER’S INFORMATION
5. BUYER’S INFORMATION
The person to whom should be delivered
Email / username
6. ORDER PERSON’S INFORMATION
Email / username
7. SUBJECT OF THE CONTRACT: PRODUCT/PRODUCTS INFORMATION
1. The main characteristics of the Product /Products/service (type, quantity, brand/ model, color, number) are published on the website of the seller. If the campaign is organized by the seller, you can review the main features of the product during the campaign. Valid until campaign finishes.
7.2. The prices listed and advertised on the site are the sales price. The declared prices and promises are valid until the update is made and replaced. Periodical prices are valid until the end of the specified period.
7.3. The sale price of the goods or services subject to the contract, including all taxes, is shown below.
PRODUCT DESCRIPTION Piece Unit Price Interim Total
Amount Of Cargo
Payment form and plan
The person to whom should be delivered
7.4. The shipping cost of the product will be paid by the buyer.
8. INVOICE INFORMATION
Email / username
Invoice Delivery: invoice with order to Invoice address during delivery
it will be delivered.
9. GENERAL PROVISIONS
9.1. The Buyer accepts, declares and undertakes that he / she has read and informed the information about the basic characteristics, sales price and payment method of the product subject to the contract on the seller’s website and that he / she has given the necessary confirmation in electronic environment. Receiver; Prior to the establishment of the distance sales contract, the seller accepts, declares and undertakes that the address to be given to the purchaser, the basic characteristics of the ordered products, the price of the products including taxes, payment and delivery information is obtained accurately and fully.
9.2. Each product subject to the contract shall be delivered to the person and/or organization at the address indicated by the purchaser or Purchaser within the period specified in the preliminary information section of the website depending on the location of the purchaser, provided that the legal period of 30 days is not exceeded. In the event that the product cannot be delivered to the purchaser during this period, the purchaser has the right to terminate the contract.
9.3 The seller must deliver the product in accordance with the contract with the express warranty documents and the user manual. He accepts and undertakes to pay attention and care to maintain and improve the quality of service in accordance with the standards in accordance with the legislation.
9.4. The seller may supply a different product in equal quality and Price by informing the Purchaser before the term of the contractual obligation to perform.
9.5. If the seller is unable to fulfill the obligations of the contract subject to the realization of the order, he / she accepts, declares and undertakes that he / she will notify the consumer in writing within 3 days from the date of the information, and will return the total price within 14 days.
9.6. The Buyer accepts, declares and undertakes that he will confirm this contract electronically for the delivery of the product subject of the contract, that the product subject of the contract is not paid and/or cancelled in bank records for any reason, that the seller’s obligation to deliver the product subject of the contract will cease.
9.7. If the product has not been paid to the seller by a Bank or financial institution as a result of the unfair use of a credit card belonging to the buyer by unauthorized persons after delivery of the product to the person and/or organization specified by the buyer, the buyer accepts, declares and undertakes that he will return the payment to the seller.
9.8 If the seller is unable to deliver the goods within the term of the contract due to force majeure reasons such as unforeseen circumstances which are beyond the will of the Parties and which prevent the parties from fulfilling their obligations and/or delay, he / she accepts, declares and undertakes that he / she will notify the buyer of the situation. Buyer also has the right to demand the seller to cancel the order, to replace the product subject to the contract, if any, and/or to postpone the delivery period until the blocking situation is eliminated. In the case of cancellation of the order by the Buyer, the amount of the product is paid in cash and in cash within 14 days. In the payments made by the purchaser by credit card, the product amount will be returned to the related bank within 14 days after the cancellation of the order by the purchaser. The buyer agrees, declares and undertakes that the average process of reflecting the amount returned to the credit card by the seller to the buyer account by the Bank, and the buyer cannot hold the seller responsible for the possible delays, since the amount reflected to the buyer’s accounts after the return to the Bank is completely related to the transaction process.
9.9. The seller has the right to contact the buyer through the address, e-mail address, stationary and mobile phone lines and other contact details specified in the registration form or updated by the buyer on the site. The Buyer accepts and declares that the seller may perform the above mentioned communication activities for him by accepting this Agreement.
9: 10. The buyer should inspect the goods/services prior to their acceptance; failed, broken, with broken packaging, damaged and defective Goods/services shall not be accepted. The goods/services received will be considered intact and reliable. After receiving the buyer is responsible for the safety of goods/services. Goods / services shall not be used if the right of withdrawal is to be used. The invoice must be returned.
9: 11. If the credit card owner is not the one who paid for a product/service, the seller may ask the buyer to present the identity document and contact details of the owner of the credit card statement to the credit card used in order for the previous month, or a credit card statement, the buyer has the right to cancel the order in the time it takes for a buyer to provide information/documents to be requested, if the requests are not met within 24 hours, the seller has the right to cancel the order.
9.12. The buyer declares and undertakes that the personal and other information given by the seller during the membership of the website of the seller is true and that the seller shall indemnify all damages suffered by the seller due to the fact of such information, immediately upon the first notification of the seller, in cash and in lieu thereof.
9.13. The Buyer accepts and undertakes to comply with and not to violate the legal provisions when using the seller’s website. Otherwise, all legal and criminal liabilities will be binding on the purchaser in full and exclusively.
9.14. The buyer may not use the seller’s website in any way disrupting public order, violating public morality, disturbing and harassing others, violating the material and moral rights of others for a purpose contrary to the law. In addition, the Member may use the services of others (spam, viruses, Trojan horses, etc.) to prevent or discourage the use of the services.) cannot perform transactions.
9.15. The website of the seller may contain links to other websites and/or content which are not under the control of the seller and/or which are owned and/or operated by third parties. These links are placed in order to facilitate forwarding to Buyer and do not support any web site or person operating the web site and does not constitute any guarantee for the information contained in the linked web site.
9.16. The member who violates one or more of the articles mentioned in this Agreement shall be liable in criminal and legal terms and shall indemnify the seller from the legal and penal consequences of such violations. In addition, if the event is transferred to the legal field due to this breach, the seller reserves the right to claim compensation due to the failure to comply with the membership contract against the member.
10. RIGHT OF WITHDRAWAL
In the event that the distance contract relates to the sale of goods, purchaser may use the right to withdraw the goods from the contract without giving any legal or penal responsibility and without giving any reason to the seller within 14 (fourteen) days from the date of delivery to the person/organization at the address indicated by the product himself / herself. In Distance contracts for service delivery, this period starts from the date of signing of the contract. Before the termination of the right to withdraw, the right to withdraw cannot be used in the service contracts which have been started with the approval of the consumer and the performance of the service. The costs resulting from the exercise of the right of withdrawal shall be borne by the seller. The Buyer accepts in advance that the business has been informed about the right to withdraw by accepting this Agreement.
10.2. In order to use the right of withdrawal, it is obligatory to notify the seller by registered mail, fax or e-mail within 14 (fourteen) days, and the product must not be used in accordance with the provisions of “products not to use the right of withdrawal” set forth in this Agreement. In the exercise of this right,,
a) the invoice of the product delivered to the 3rd person or purchaser, (if the invoice of the product requested to be returned is corporate, it should be sent with the return invoice issued by the institution during the return. Order refunds issued on behalf of invoice institutions will not be completed unless the refund invoice is not deducted.)
b) return form,
c) the box, packaging of the products to be returned, if any, must be delivered in complete and undamaged with standard accessories.
d) Seller shall be obliged to return the documents which have the total price and the Purchaser debt to the purchaser within 10 days from the receipt of the notification of the withdrawal to the purchaser and to receive the goods back within 20 days.
e) In case of a decrease in the value of the goods due to the defect of the purchaser, or if the refund becomes impossible, the purchaser is obliged to compensate the losses of the seller at the rate of the defect. However, the purchaser is not responsible for the changes and distortions that occur due to the proper use of the goods or the product within the period of the right of withdrawal.
F) if the campaign limit amount issued by the seller is reduced due to the exercise of the right of withdrawal, the discount amount utilized within the scope of the campaign will be cancelled.
11.PRODUCTS THAT CANNOT BE USED FOR REFUNDS
It concerns the purchase of the lower part of the underwear, swimwear, bikini, cosmetics, disposable products, products with open packaging, except for the cases provided for in the agreement. Also, if the goods are periodicals such as Newspapers and magazines, services performed in an electronic environment, or intangible goods that are delivered to the consumer immediately, as well as audio or video recordings, books, digital content, software, data recording and data storage devices, computer consumables or if the package is opened by the buyer, a refund can not be made in accordance with the rules. In addition, it is not possible to exercise the right to refuse services that were started with the consent of the consumer before the termination of the right to refuse.
There are also cosmetic and personal care products, underwear, swimwear, bikinis, books, software and programs that can be copied, DVD, VCD, CD and cassette with stationary consumables (toner, cartridge, ribbon etc.)) for return, their packaging must be unopened, untouched, and unused.
12. DEFAULT AND LEGAL CONSEQUENCES
The Buyer accepts, declares and undertakes that in the case of default in the case of credit card transactions, the card holder will pay interest within the framework of the credit card agreement between the Bank and the Bank and will be responsible for the Bank. In the event that the buyer fails to pay the default due to the debt, the Buyer accepts, declares and undertakes that the seller will pay the loss and damages suffered by the seller due to the delayed execution of the debt.
13. AUTHORIZED COURT
In the disputes arising from this Agreement, complaints and objections will be made to the arbitration Committee or the consumer court regarding consumer problems where the consumer is located or where the consumer is being held within the monetary limits specified in the following law. The information about monetary limit is as follows::
Effective from 28/05/2014:
a) Law No. 6502 on Consumer Protection 68. According to Article 2.000,00 (ikibin) under the value of the Arbitration Board of consumer counties in disputes that are under TL,
b) to the provincial consumer arbitration committees for disputes under the value of 3.000,00(three thousand)TL,
C) in the provinces in the status of Metropolitan,the value of 2.000,00 (ikibin) TL and 3.000, 00(three thousand)TL in disputes between the provincial arbitration committees are applied.
This Agreement is for commercial purposes.
14. Date of entry into force
When the buyer makes the payment for the order he has placed on the site, it is deemed that he has accepted all the terms of this contract. The seller is obliged to make the necessary software arrangements in order to obtain confirmation that this contract has been read and accepted by the purchaser on the site before the order is made.
CONSUMER RIGHTS – CANCELLATION – CANCELLATION CONDITIONS
1.If you place an order electronically via the website you are using, you agree to be bound by the prior notification form and the distance selling agreement.
2.Buyers are subject to the provisions of the Law no.6502 on Consumer Protection and the Regulations on distance contracts (RG:27.11.2014/29188) regarding the sale and delivery of the product they purchase and other laws in force.
3.Shipping costs will be paid by buyers.
4.Each product purchased is delivered to the person and/or organization at the address indicated by the purchaser, provided that it does not exceed 30 days of legal time. If the product is not delivered within this period, buyers may terminate the contract.
5.The purchased product must be delivered with documents such as warranty certificate, User Manual, if any, in compliance with the specifications stated in the order and complete.
6.In the event that the sale of the purchased product becomes impossible, the seller must notify the purchaser in writing within 3 days of the receipt of this situation. The total price must be returned to the buyer within 14 days.
IF THE PURCHASE PRICE IS NOT PAID:
7. If the buyer fails to pay the price of the product purchased or cancels the Bank records, the seller’s obligation to deliver the product is terminated.
PURCHASES MADE WITH UNAUTHORIZED USE OF CREDIT CARD:
8.After the product has been delivered, if it is found that the credit card that the purchaser has paid is used by unauthorized persons and the price of the product sold is not paid to the seller by the bank or financial institution concerned, the purchaser is obliged to return the product to the seller in such a way that the shipping expenses
IF THE PRODUCT CANNOT BE DELIVERED FOR UNFORESEEN REASONS,:
9.If force majeure causes unforeseeable by the seller and cannot be delivered during the period of the product, The Purchaser shall be notified of the situation. The buyer may request the cancellation of the order, the replacement of the product or the postponement of the delivery until the obstruction has been eliminated. If the buyer cancels the order; if he / she has made the payment in cash, he / she will be paid in cash within 14 days of the cancellation. If the buyer has made payment by credit card and cancels it, the product price will be refunded to the bank within 14 days of this cancellation, but it is possible that the Bank will transfer the payment to the buyer’s account within 2-3 weeks.
OBLIGATION OF THE BUYER TO CHECK THE PRODUCT:
10.The buyer will examine the goods/services subject to the contract before receiving the delivery; loser, broken, broken packing, etc. damaged and Defective goods/services will not be delivered from the cargo company. The goods/services received will be deemed to be undamaged and sound. The buyer must bear all risks of loss of or damage to the goods from the time they have been delivered in accordance with A4. Goods/services should not be used if the right to withdraw is to be used. The invoice must also be returned with the product.
RIGHT OF WITHDRAWAL:
11.Purchaser may use his right to withdraw from the contract by rejecting the goods without giving any legal or penal responsibility and without giving any reason to the seller, provided that he inform the seller through the following contact details within 14 (fourteen) days from the date of delivery of the product to himself or to the person/organization at the address indicated
12.INFORMATION ABOUT THE SELLER’S RIGHT TO CANCEL NOTIFICATION:
RIGHT OF WITHDRAWAL:
13.If the buyer buys a service, this 14-day period starts from the date of signing of the contract. Before the termination of the right to withdraw, the right to withdraw cannot be used in the service contracts which have been started with the approval of the consumer and the performance of the service.
14.The costs resulting from the exercise of the right of withdrawal shall be borne by the seller.
15.In order to use the right of withdrawal, it is obligatory to notify the seller by registered mail, fax or e-mail within 14 (fourteen) days, and the product must not be used in accordance with the provisions of “products not to use the right of withdrawal” set forth in this Agreement.
RIGHT OF WITHDRAWAL:
16.3. the invoice of the product delivered to the person or purchaser, (if the invoice of the product requested to be returned is corporate, it should be sent with the return invoice issued by the institution during the return. Order refunds issued on behalf of invoice institutions will not be completed unless the refund invoice is not deducted.)
17.Return form, box, packaging of the products, if any, should be returned with the standard accessories and must be delivered in complete and undamaged.
18.The seller is obliged to return the documents to the buyer and return the goods within 20 days from the date of receipt of the notification of the withdrawal to the purchaser within 10 days at the latest.
19.If for any reason a decrease in the value of the goods is due to the defect of the buyer or if the refund becomes impossible, the Buyer shall be liable to compensate the loss of the seller at the rate of the defect. However, the purchaser is not responsible for the changes and distortions that occur due to the proper use of the goods or the product within the period of the right of withdrawal
20.If the campaign limit is lower than the amount issued by the seller due to the use of the right of withdrawal, the discount amount utilized within the scope of the campaign will be cancelled.
PRODUCTS THAT CANNOT BE USED FOR REFUNDS
21. It concerns the purchase of the lower part of the underwear, swimwear, bikini, cosmetics, disposable products, products with open packaging, except for the cases provided for in the agreement. Also, if the goods are periodicals such as Newspapers and magazines, services performed in an electronic environment, or intangible goods that are delivered to the consumer immediately, as well as audio or video recordings, books, digital content, software, data recording and data storage devices, computer consumables or if the package is opened by the buyer, a refund can not be made in accordance with the rules. In addition, it is not possible to exercise the right to refuse services that were started with the consent of the consumer before the termination of the right to refuse.
22. There are also cosmetic and personal care products, underwear, swimwear, bikinis, books, software and programs that can be copied, DVD, VCD, CD and cassette with stationary consumables (toner, cartridge, ribbon etc.)) for return, their packaging must be unopened, untouched, and unused.
DEFAULT AND LEGAL CONSEQUENCES
23.The Buyer accepts, declares and undertakes that in the case of default in the case of credit card transactions, the card holder will pay interest within the framework of the credit card agreement between the Bank and the Bank and will be responsible for the Bank. In this case, the Bank may apply legal remedies; ask the Buyer for the costs and attorneys ‘ fees to arise and in any case, if the buyer defaults on the debt, the Buyer accepts that he will pay the loss and damages suffered by the seller due to the delayed performance of the debt.
PAYMENT AND DELIVERY
24.By making bank transfer or EFT (Electronic fund transfer) you can do it to any of our accounts (TL).
25.With your credit cards through our site, you can take advantage of all kinds of online single payment or online installment opportunities for your credit card. At the end of your order, the amount will be withdrawn from your credit card.
Security Policy And Customer Confidentiality Commitment
Security and privacy
In order for users to be easily recognized and data security to be verified quickly, data called “cookies” are sent to the users ‘ web browsers by almost all Web sites, and these cookies stored on customer computers are updated periodically to provide optimal system performance. In addition, the recipient’s IP address will be used to resolve problems on the web site servers and to administer of the web site. The IP address will be used to identify the Buyer and the shopping cart and to gather open demographic information.
All sensitive and personal information compiled from the users is stored in the highest electronic and physical security standards, only authorized personnel and only in cases where the user’s consent can be reached with a system, is used within the framework of current Turkish laws and international regulations.
We guarantee that the personal and sensitive information collected from the users will not be disclosed or shared with third parties and in any way abuse them under any name, for any reason, and to any other person without the consent of the user.
Your mobile phone and e-mail addresses shared with us during the membership will only be used to provide you with quick and secure access to information about your orders.
Gourmet Department reserves the right to analyze and interpret the general user profile and information, other than the personal content mentioned above, in order to make the services offered more efficient and to keep customer satisfaction at the highest level and to share it with distinguished business partners.
In addition, users consent, for this information, they can be used for the purposes of product updates, discounts, special announcements and offers, by guessing as to the graceful and partners shop.
Credit Cards Security System
Our site has security measures applied by our company to make your shopping at world e-commerce security standards. These security measures include:;
a. 3-D secure authentication system is used.
b. 256-bit SSL(Secure Sockets Layer) Security system is used.
c. Customers ‘ credit card information is not kept in our system.
d. Your login passwords are encrypted in our database.
In order for the customers who order from our website to reach the procurement and delivery stage of their orders for the first time, it is necessary to confirm the accuracy of the financial information by the Bank, and if necessary contact with the customers who have credit card information can be made to check this information.
Information about the credit card used during the shopping is encrypted with 256-bit SSL (Secure Sockets Layer) protocol and reached to the Bank for questioning. If the card availability is confirmed, the shopping will continue. Because no information about the card can be viewed and recorded by the site, it is prevented from inheriting this information under any circumstances.
If you are using SSL, you can use HTTPS:// at the bottom of the page where you entered your credit card information and the Sign In https: / / at the top of the site address to indicate that this page is encrypted with SSL and when you click on it, it indicates which company it belongs to.
What is a 256-bit SSL certified payment system?
Secure Sockets Layer (SSL) was developed in 1995 to provide secure data exchange on the Internet. Currently, virtual trading is frequently used in the world. SSL ensures that the sent information can be deciphered at the correct address. The information is automatically encrypted before it is sent and can only be decrypted by the correct receiver. The confidentiality and integrity of the transaction and information are maintained by verification on both sides. The strength of the encryption method used in the data flow depends on the key length used. amator.doorsakademi.com.tr only one of the most advanced technologies is 256BIT SSL encryption. There are 4256 different keys in 256-bit encryption. This decryption requires a great deal of cost and time. In order for a malicious person to be able to decrypt 128-bit code, it would have to spend a period of 134 years after investing $ 2 million. As this example demonstrates, the SSL security system provides complete and accurate protection. In this way, your credit card information is 100% secure.
Key features of SSL:
• Establishes an encrypted connection and does not resolve it even if third parties obtain this information,
• Can verify the identity of one end of communication (visitor) on the other end (site) ,
It is reliable because during communication, the integrity check is also performed.
How do you know if the page is encrypted with SSL?
When browsing a web site, your web browser uses a protocol called http. For this reason, at the beginning of the address line of the web site, you will see the phrase starting with http://, which indicates that the communication will be executed over this Protocol. When you switch to an encrypted page with SSL, you can see that the address line starts as https:// because HTTPS protocol is used instead of this Protocol.